Tag: heuristics

  • ClearTrip.com – Preventing User Errors

    User Errors: Preventing them for good

    How ClearTrip.com violates Heuristic 2: Match between system and the real world and costs travelers trouble and how quickly this can be fixed.

    User Errors: How minor text changes at ClearTrip.com can help prevent User Errors (mistakes) on the interface and create an effective and trustable User Experience.