What does Microsoft think about Heuristic “User Control & Freedom”, they don’t

My recent exposure to Microsoft’s take on the heuristic “User Control and Freedom”, which essentially says, Don’t give users control and freedom. No control on updates and forced re-starts. Continue reading What does Microsoft think about Heuristic “User Control & Freedom”, they don’t

Screwed up Password Reset design at Mi.com

How screwed up can you make the password reset forms ?

How screwed can you make User Experience, when you try to create a new account on Mi.com site, English version. The form validation throws error in Chinese if you already have an account with them. Continue reading Screwed up Password Reset design at Mi.com

ClearTrip.com – Preventing User Errors

User Errors: Preventing them for good

How ClearTrip.com violates Heuristic 2: Match between system and the real world and costs travelers trouble and how quickly this can be fixed.

User Errors: How minor text changes at ClearTrip.com can help prevent User Errors (mistakes) on the interface and create an effective and trustable User Experience.

Continue reading ClearTrip.com – Preventing User Errors